FAQs

Do you deliver anywhere?

We currently deliver in the Metro Manila and Rizal only. If you're ordering from somewhere else, shoot us a message and we’ll provide you with an estimate once we get your location.

How do I pay for my orders?

You may pay via Mobile Bank Transfer or Bank Deposit to our BDO account or through Paypal.

How long will it take to get my orders?

If in stock, Items generally ship 3 to 7 working days from the order date for deliveries within Metro Manila.

 Do you have a physical store?

We are only available online and in select pop up events. Please follow us on Instagram @meowhouse.ph or sign up for our mailing list for more updates.

Do you sell extra covers?

Yes. We will sell extra covers. For first dibs, sign up for our mailing list. We will be coming up with new stuff regularly.

Is it pee proof?

We know that some cats just love marking on their territory. We don’t want your cat's corner of the room to stink so thats why we made sure that the covers are washable. While the inner lining of our beds are water resistant, we also offer some covers with coated surfaces which provide extra protection especially for puppies which are not potty trained and elder cats who have problems controlling their bladders. 

How do I wash my Cat Cavern?

Bed Covers

Machine wash on gentle cycle with a mild detergent. Leave it to hang and air dry. Do not put in direct sunlight. Do not put it in a dryer. Avoid brushing or using abrasive materials as this may damage the prints.  Note: Some fabrics are printed with natural dyes and will fade after washing. 

Inner Pillow

The cushion filling is made of a blend of our special blend of DuraDog foam and encased in water resistant lining. In case of accidents, immediately remove the cover and wipe down the inner pillow. Spot clean stains using a brush, warm water and mild detergent then pat with a dry cloth. Keep the inner pillow clean by regularly wiping it with disinfectant and vacuuming. Plump up the inner cushion regularly so that it retains its fluffiness and shape.